Android SDK Implementation Troubleshooting



Please print a hard copy of this checklist to refer to as you go through the steps.

Is the advertiser ID and conversion key set correctly?

Is the app setup in the MobileAppTracking (MAT) platform?

Does the app’s Package Name/Bundle ID match the package name in the TMC platform?
If they don’t match, then the TMC Attribution Analytics platform logs data to a new app with the actual package name, so remember to setup the app with the correct package name in the TUNE system.

How do I collect Google Play INSTALL_REFERRER with the SDK?
Make sure you add our BroadcastReceiver in the manifest file for your app so the SDK can collect it.

What if my Install Referrer is not working/racking properly?

How do I link my destination URL to my app in the Android Market?

How do I test the Android SDK implementation?

How do I allow my device to send more than one install?
Enable SDK debug mode or add a test profile for your device. If you do not, then TUNEblocks duplicate installs from the same device.

I performed an install on my device; where is the install in the reports?

What does it mean if an install or event is ‘rejected’?

How does TUNE attribute installs?

How do I view organic (non-partner) data in reports?

What is the difference between using direct link and redirect link for Android campaign?

Why do I see a huge spike of total installs on the first day of the app with SDK? (which does not match what the store reports)
This issue can occur if your SDK implementation uses measureSession for your existing users without setExistingUser.

My data looks good but I’m having trouble exporting it through a Postback

How do I resolve discrepancies between TUNE and my publisher?